NUSA DUA, BALIPOST.com – Jamal Hussain, General Manager of the Nusa Dua Beach Hotel & Spa is proud to announce that the resort was acknowledged with a “Gold Sunny Heart Award” by Thomas Cook Group.
To determine the winners of the Sunny Heart Awards, Thomas Cook Group created a shortlist of hotels based on their customers feedback. To make the list, the hotels had to receive a minimum satisfaction rate of at least 90 percent and an above-average Net Promoter Score (NPS) of at least 40, in the Thomas Cook Customer Satisfaction Survey.
Nusa Dua Beach Hotel & Spa was the only resort in Bali, that received the Gold Sunny Heart Award. The Award Trophy was handed over personally by the Thomas Cook’s representative to the resort.
“It is a great honor to receive this exclusive award and I would like to dedicate this award to our team for their hard work and dedication,” said Jamal Hussain, General Manager of Nusa Dua Beach Hotel & Spa.(Gugik/balipost)